Beauty Depot Reviews - 1.4 Stars (2024)

We bought a bunch of adore hair color as the price was good when we got it we saw it in a plastic bag thinking great but when we opened it it was all over in the bag they did not check to see it the caps was tightened down so it spieled all over in the bag we contacted them send a picture and they said will it did not all spiel out did it? Like it is allowed to have leaking bags and would not refund or send a partial refund
So I would stay away from this place it is a totally rip off place with bad customer service buyer be ware

Missing items in my online order, I've called and emailed but no response. Very dissatisfied with the non professionalism.

I was in the store at the door way getting ready to leave my wife was in the store already for 30 mins my wife is black Asian she had no mask on the whole time in the store 324 pm on Normandy next to Walmart I walked in let wife know I will be outside I'm hispanic but look white to ignorant people. I stop at the front doorway looking at the jewelry when the black cash-register woman and black clerk open their racist ignorant mouth for me to put on a mask I said I was Leaveing with a attitude and nasty tone both in unison say oh good. A minute later my wife walked up to the register and neither black woman say nothing not a word to my wife to put on a mask. What a racist store employees the stores hires they should be fired the stored first nit need names for the ignorant racist customers reading this only the time 324pm Sunday Valentine's Day 3/14/2021 for the black woman signed in on the register and say no can't be done next picture for camera for the black woman hanging by register
Unsatisfactory they should be fired nothing less

I live in Jacksonville, Fl and I purchase a lot of wigs from beauty depot spending hundreds of dollars. Do to COVID-19 you can't try on wigs. Which study shows covid do not live on your natural hair. Beauty depot wigs are fake and phony and you can't try them on. So you don't know what you are getting. You don't know what you are getting. Vivica Foxx. Bad Publicy

Used this site for years for hair care products. Last order never showed. 6 voice mails a dozen emails from me were not responded to. Appealing to credit card company for refund and filed fraud claim.

Why was I shopping at the beauty depot on Atlantic blvd yesterday- and I noticed (while in parking lot on my cell in my car) four employees (who where just helping me in the store) - three of the employees ganging up against one of the employees - I heard them say they where team leaders and it was their "work space" - IT WAS VERY CHILDISH TO WITNESS -- is this the work environment these people are working through- Its hard enough to be exposing yourself to this pandemic and have to deal with immature team leaders- SADDEST PART OF ALL THIS IS THAT I SAW THE MANAGER COME OUT WITNESS THIS AND GOT IN HIS CAR AND LEFT- GREAT LEADERSHIP SKILLS!

ClaraR.

Everyone has their personal experience and opinion mine just so happens to fall on the down side i went in and its like they had opened bottles and crap all over the floors and an unhappy gal behind the counter on her phone i went in looking for some dip powder and nail glue and left 10 seconds later without those items

Placed an order 4-28-12. This company advises shipping within 2-3 days from receipt of order. Today is 5-11-12. After sending inquiry via their "contact us" with no reply and calling all day their "customer service" number there is no answer. The product I ordered is still not here. My advice.DO NOT BUY FROM THIS COMPANY!